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Facebook Saves Face, Listens to Its Users

Facebook recently redesigned its site and added a few features which were not well received by its student users. After a huge student revolt against the updates and features Facebook has added the ability for its users to personalize the Facebook experience. Mark Zuckerberg, CEO of Facebook, posted an open letter on the Facebook blog which started:

"We really messed this one up. "

The piece went on to say:

"This was a big mistake on our part, and I’m sorry for it. But apologizing isn’t enough. I wanted to make sure we did something about it, and quickly.So we have been coding nonstop for two days to get you better privacy controls. This new privacy page will allow you to choose which types of stories go into your Mini-Feed and your friends’ News Feeds, and it also lists the type of actions Facebook will never let any other person know about. "

I like the way that Facebook listened to its users after an admitted mistake. Personally, I do not think the new features were anything to be ashamed of since similar features were already incorporated into various portions of the site. However, by listening and taking =action Facebook gives its users what they asked for and should gain additional respect and "street cred" with its over 9.5 million users.